Complaints & Serious Concerns This is an updated factsheet from the Scottish Housing Regulator Staffing Update Melissa Craig, Housing Officer will be finishing for maternity leave. Please click heading for more information Pension Age Winter Heating Payment (PAWHP) From this winter, PAWHP will provide support to people of state pension age. Please click the heading for more information on this. Transfer From Attendance Allowance to Pension Age Disability Please click here for information on Pension Age Disability Change to Opening Hours As of Monday 30th June, Calvay HA will be operating reduced opening hours for a trial period which will be reviewed after 12 weeks. Equal Opportunities - Our Commitment to You Calvay Housing Association recognises that Equality, Diversity and Inclusion plays an important part in everything we do. As a community based housing association, we are committed to serving the communities in which we operate. Our commitment to equality, diversity and inclusion is embedded in all we do through our strategies, practices, behaviours and values. Click on the heading for more information. DANGER!! NO TRESPASSING! Important Notice to all Residents CLICK HERE FOR MORE INFORMATION CHANGE IN GAS CONTRACTOR As of the 1st April 2025 Calvay will be moving to a new gas maintenance contractor. CLICK HERE FOR MORE INFO ATTENTION ALL RESIDENTS! REPORTING ANY STORM DAMAGE Our Community Spirit SFHA’s Media Officer Brian McLaughlin visited Calvay Housing Association to hear about the community work of our wider role team. Please click for full article WARNING!!! BE AWARE OF SCAMS! If you've had a text message or email asking you to apply or contact someone about payments relating to cost of living, winter fuel payment, etc. please be aware that this may be a scam. DWP will never ask for personal details by text or email so if you are in any doubt, please contact the organisation directly and avoid clicking on any links. RETURN TO COMPLIANCE Calvay Housing Association has been returned to regulatory compliance by the Scottish Housing Regulator (SHR). Equality and Diversity Statement Calvay Housing Association welcomes and respects diversity. Universal Credit Update! Up to date information for Universal Credit CUSTOMER SERVICE CHARTER Calvay Housing Association have now produced our Customer Service Charter CHANGES TO OUR PHONE SYSTEM We now offer 5 options to choose from, which should allow your call to be dealt with quickly and without having to repeat your request Office Festive Closing Times The office will close at 12.30pm on Wednesday 24th December 2025 and reopen on Tuesday 6th January 2026 Close Cleaning Contractor Calvay Housing Association will be working with a new Close Cleaning Contractor Please click for more details
