All

Applications and Forms
File Description	File	Size
Housing Application Form		2MB
Direct Debit Mandate - Rent		660KB
Direct Debit Mandate - Management Fees		651KB
Repairs Satisfaction Survey		114KB

Committee Minutes
File Description	File	Size
Management Committee Minutes 140520		236KB
Management Committee Minutes 120320		257KB
Management Committee Minutes 130220		251KB
Management Committee Minutes 230120		225KB
Management Committee Minutes 121219		292KB
Management Committee Minutes 141119		234KB

Freedom of Information - Useful Documents
File Description	File	Size
Calvay Guide to Information at 020720		867KB
Freedom of Information/EIR Request Form		36KB
Freedom of Information Policy		545KB
Environmental Information Regulations (EIR) Policy		474KB
Document Retention Schedule		491KB
Calvay Charging Guide		617KB
Model Publication Scheme		112KB

Information Leaflets
File Description	File	Size
Universal Credit Leaflet - August 2018		481KB
Rent Review 2018-2019 - Tenant Information Leaflet		190KB
Scottish Housing Regulator - How we Regulate: A Guide for Tenants and Service Users		409KB
Scottish Housing Regulator - Complaints and Significant Performance Failures		49KB
Home Contents Insurance Sept 19		402KB
Complaints Recorded (2013-2019)		390KB
Contractors 2019-2020		220KB
Committee Structure & Frequency of Meetings		376KB
Document Retention Schedule		491KB
Calvay Charging Guide		617KB
Subject Access Request Form		41KB
Public Holidays April 2020 - March 2021		135KB

Policies
File Description	File	Size
Abandonment Policy & Procedures		499KB
Adverse Weather Policy		126KB
Alcohol & Substance Misuse Policy		142KB
Alterations & Improvements Policy & Procedures		399KB
Arrears & Debt Management Policy		227KB
Asbestos Policy & Procedures		964KB
Attendance & Absence Management Policy		142KB
Code of Conduct for Committee		610KB
Code of Conduct for Staff		267KB
Common Allocation Policy		592KB
Common Allocation Policy 2018 - Summary		3MB
Communication Policy		140KB
Contractor Selection Policy		785KB
Data Protection Policy - Nov 19		652KB
Dignity at Work Policy		157KB
Disciplinary Policy		151KB
Environmental Information Regulations (EIR) Policy		474KB
Expenses Policy		305KB
Factoring Policy		216KB
Fair Processing Notice - Nov 19		498KB
Flexible Working Policy		165KB
Freedom of Information Policy		545KB
Grievance Policy		327KB
Leasing Policy		364KB
Legionella Policy		221KB
Lone Working Policy		289KB
Maintenance Policy		538KB
Membership Policy		169KB
Mortgage to Rent Policy		443KB
Openness and Confidentiality Policy		229KB
Privacy Notice - Nov 19		515KB
Rent Policy		334KB
Right to Compensation Policy		217KB
Right to Repair Policy		385KB
Sabbatical Policy		230KB
Secure Handling, Use, Storage and Retention of Disclosure Information		157KB
Shared Ownership Policy		336KB
Smoke Free Policy		578KB
Stage 3 Adaptations Policy		341KB
Stress Management Policy		205KB
Subject Access Request Policy		702KB
Tendering Policy		470KB
Treasury Management Policy		405KB
Unacceptable Actions Policy		230KB
Void Management Policy		360KB
Whistleblowing Policy		168KB

Publications
File Description	File	Size
Letter to Tenants from Scottish Government		153KB
Tenants Handbook		500KB
Code of Conduct for Property Factors		615KB
Calvay Summary Rent Review 2018-2019		408KB
Tenant Satisfaction Survey 2017		967KB

List of All Documents