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| File Description | File | Size |
|---|---|---|
| Housing Application Form |  | 2MB |
| Direct Debit Mandate - Rent | | 660KB |
| Direct Debit Mandate - Management Fees | | 651KB |
| Repairs Satisfaction Survey | | 114KB |
| File Description | File | Size |
|---|---|---|
| Calvay News - Winter 2019 | | 4MB |
| Calvay News - Winter 2019 Inserts | | 3MB |
| Calvay News - Autumn 2019 | | 3MB |
| Calvay News - Autumn 2019 Inserts | | 2MB |
| Calvay News - Summer 2019 | | 6MB |
| Calvay News - Spring 2019 | | 3MB |
| Calvay News - Winter 2018 | | 5MB |
| Calvay News - Autumn 2018 | | 3MB |
| File Description | File | Size |
|---|---|---|
| Universal Credit Leaflet - August 2018 | | 481KB |
| Rent Review 2018-2019 - Tenant Information Leaflet | | 190KB |
| Scottish Housing Regulator - How we Regulate: A Guide for Tenants and Service Users | | 409KB |
| Scottish Housing Regulator - Complaints and Significant Performance Failures | | 49KB |
| Home Contents Insurance Sept 19 | | 402KB |
| Complaints Recorded (2013-2019) | | 390KB |
| Contractors 2019-2020 | | 220KB |
| Committee Structure & Frequency of Meetings | | 376KB |
| Document Retention Schedule | | 491KB |
| Calvay Charging Guide | | 617KB |
| Subject Access Request Form |  | 41KB |
| Public Holidays April 2020 - March 2021 | | 135KB |
| File Description | File | Size |
|---|---|---|
| Calvay Summary Rent Review 2018-2019 | | 408KB |
| Code of Conduct for Property Factors | | 615KB |
| Tenant Satisfaction Survey 2017 | | 967KB |
| Tenants Handbook | | 500KB |
| File Description | File | Size |
|---|---|---|
| Abandonment Policy & Procedures | | 499KB |
| Adverse Weather Policy | | 126KB |
| Alterations & Improvements Policy & Procedures | | 399KB |
| Arrears & Debt Management Policy | | 227KB |
| Asbestos Policy & Procedures | | 964KB |
| Committee Member Induction Policy | | 119KB |
| Committee Member Recruitment Policy | | 256KB |
| Common Allocation Policy | | 592KB |
| Common Allocation Policy 2018 - Summary | | 3MB |
| Contractor Selection Policy | | 785KB |
| Data Protection Policy - Nov 19 | | 652KB |
| Dignity at Work Policy | | 157KB |
| Environmental Information Regulations (EIR) Policy | | 474KB |
| Factoring Policy | | 216KB |
| Fair Processing Notice - Nov 19 | | 498KB |
| Flexible Working Policy | | 165KB |
| Freedom of Information Policy | | 545KB |
| Leasing Policy | | 364KB |
| Legionella Policy | | 221KB |
| Maintenance Policy | | 538KB |
| Membership Policy | | 169KB |
| Mortgage to Rent Policy | | 443KB |
| Privacy Notice - Nov 19 | | 515KB |
| Rent Policy | | 334KB |
| Right to Compensation Policy | | 217KB |
| Right to Repair Policy | | 385KB |
| Sabbatical Policy | | 230KB |
| Secure Handling, Use, Storage and Retention of Disclosure Information | | 157KB |
| Shared Ownership Policy | | 336KB |
| Stress Management Policy | | 205KB |
| Tendering Policy | | 470KB |
| Treasury Management Policy | | 405KB |
| Whistleblowing Policy | | 168KB |