General Data Protection Regulation (GDPR)

If you want a friend or a relative to call into the office or telephone us on your behalf we need your permission. Due to the introduction of the latest General Data Protection Regulations (May 2018), we now require a signed mandate from you giving consent to the person you wish to act on your behalf. We also need to know what information you want to be shared for example all issues related to rent and repairs related enquires or rent only issues.

This applies to rent/allocation enquiries and also applies to repair/service enquiries.

If you someone else to act on your behalf please call into the office to complete the relevant mandate.  Otherwise Association staff can arrange a house visit for you and your named representative to sign the mandate together.


Please note all mandates will be reviewed after 12 months.