Our Tenant Handbook is designed to be a guide to Calvay Housing Association and your tenancy. The handbook is made up of a range of information leaflets designed to:
- Give you information about CHA and the services we provide;
- Explain your rights and responsibilities as a tenant;
- Outline what you can expect of us as your landlord;
- Summarise the key points of our policies;
- Highlight opportunities for you to get involved with your local community.
We hope the handbook will help you to make the most of your tenancy and enjoy your home.
Please note, the Tenant Handbook is not a legally binding document. Nothing in our handbook changes the legal rights and duties of the landlord and tenant as set out in your Tenanacy Agreement. If you need further information or clarification about your tenancy or our services, please contact us.
Please click on each heading below to get more information about that section of the handbook.
1 - Welcome To Calvay Housing Association
3 - Paying Your Rent - Welfare Advice
4 - Guide to Rent Arrears, Legal Action and Eviction
6 - Terminating Your Tenancy - Moving Home